So, you’ve decided to load up Marvel Rivals, but wait, is that an error message? The message reads: “DirectX 12 is not supported in your system.” If you’re experiencing this issue, you’re not alone. Many Marvel Rivals players have encountered this error and taken to social media to express their frustration. Fortunately, there are solutions to resolve this issue and get back into the game.
Understanding the Error
So, what exactly is DirectX? It’s an API that enables games like Marvel Rivals to communicate with your system’s GPU for rendering graphics and processing effects. Most modern titles require DirectX 12 support, and while many players reporting this issue actually have DirectX 12-compatible systems, the error still persists. So, how do you fix it?
Solving the Error
Several factors could be causing this issue, including outdated drivers, corrupted game files, or GPU misconfiguration. Below are some solutions to help identify and fix the problem.
Reinstall Marvel Rivals
One of the simplest solutions is to reinstall the game. Uninstall Marvel Rivals, restart your PC, and download a fresh copy to see if the issue persists.
Check Your GPU
If your system has both an integrated and dedicated GPU, ensure the game is running on the dedicated GPU. Most integrated graphics cards do not support DirectX 12, which may be causing the error.
To check:
- Open Settings and go to System > Display > Graphics.
- Find Marvel Rivals in the app list and click it.
- Select Options and make sure the game is set to run on your dedicated GPU.
Update Windows and GPU Drivers
Ensure your operating system and graphics drivers are up to date. Marvel Rivals requires Windows 10 64-bit or later and a GPU equivalent to or better than an NVIDIA GTX 10 or AMD RX 580.
To update:
- For Windows: Open Settings > Windows Update and install any available updates.
- For GPU Drivers: Visit the official NVIDIA or AMD website and download the latest drivers for your card.
Verify the Integrity of Game Files
Corrupted or missing files can trigger the DirectX 12 error in Marvel Rivals. To check:
- Open Steam Library and right-click on Marvel Rivals.
- Select Properties > Local Files > Verify Integrity of Game Files.
- Wait for the process to complete, then restart the game.
Report It as a Bug
If none of these solutions work, the issue might be a bug. Contact the Marvel Rivals developers through their Discord server or official support page for troubleshooting assistance.
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