Welcome to our platform, powered by DIGITAL HORIZON E COMMERCE – FZCO, registered in the United Arab Emirates under company registration number DSO-FZCO-35525. Our registered office is located at Dubai Silicon Oasis, IFZA Business Park, DDP, Premises Number 37618 – 001, Dubai, United Arab Emirates. Throughout this document, you’ll come across terms like “Gamer Choice,” “we,” “us,” and “our,” all of which refer to DIGITAL HORIZON E COMMERCE – FZCO.
1. Applicability of Privacy Notice
This privacy notice is intended for individuals who engage with, browse, and utilize our website. Its principal objective is to furnish you with insights into how we gather and manage your personal data while you make use of the website. Personal data collection occurs when you access our website, complete the registration process, establish contact with us, share feedback and product reviews, make purchases such as Codes and other items through our website, contribute content to the website, seek marketing updates, and participate in promotions, surveys, or our affiliation and partnership programs via the website.
Should you hold the status of a Gamer Choice partner, this privacy notice extends to encompass you, akin to any other user of the website. However, it’s important to note that we will also undertake the processing of specific personal data concerning you, as an Instant-Gaming partner, in order to fulfill our partnership agreement with you.
In light of this, it is imperative that you thoroughly acquaint yourself with this privacy notice, supplementing it with any other privacy notices or equitable data processing policies we may offer on specific occasions when we collect or process personal data related to you. This will ensure that you possess a comprehensive understanding of how and for what purposes we utilize your personal data.
2. Links to Third-Party Resources
Our website may contain links to external third-party websites, plug-ins, and applications. Clicking on these links or enabling such connections may result in third parties collecting or sharing information about you. It’s important to note that we do not exercise control over these third-party websites and cannot be held accountable for their privacy practices. As you navigate away from our website, we strongly advise you to review the privacy notices of each website you engage with. Further details about cookies and similar technologies, which are provided by third parties, along with guidance on controlling them, can be found in our cookies policy.
For more comprehensive insights into how Google handles your data, you can refer to Google’s Privacy Policy at http://www.google.com/policies/privacy.
3. Categories of Processed Personal Data
When referring to personal data, we mean information that can identify an individual. This excludes data from which a person’s identity has been removed or anonymized.
Throughout this privacy notice, “processing” encompasses all activities related to your personal data, including collecting, handling, storing, sharing, accessing, using, transferring, erasing, and disposing of it.
The specific personal data we collect depends on your activities on our website. Whether you create an account, purchase Codes, or simply browse, we gather the following types of personal data:
Identity and Contact Data: This includes your name, postal address, email address, date of birth, and information shared when you contact us. For Instant-Gaming partners, it encompasses data exchanged during our partnership interaction.
Financial Data: Vital details for payment processing and fraud prevention fall under this category. For Instant-Gaming partners, it encompasses billing-related information. Payment card details, including card numbers, cardholder names, security codes, and expiry dates, are part of this category. We process payment details received from your card issuer or chosen payment provider.
Transaction Data: This category covers payment details, both incoming and outgoing, along with product and service specifics you’ve acquired from us. For Instant-Gaming partners, it involves personal data relevant to partnership management, administration, and performance.
Technical Data: Technical information like IP addresses, browser type and version, time zone settings, location, browser plug-in details, operating system, and device attributes used to access our website.
Usage Data: Information about your interactions with the website, including services viewed, response times, download issues, visit duration, and engagement actions like scrolling, clicks, and mouse movements.
Marketing and Communications Data: Your preferences for receiving marketing communications from us and your chosen communication methods.
We also employ, utilize, and share aggregated data, which includes statistical or demographic insights. This data is derived from personal data but doesn’t directly identify you, as required by law. For instance, Usage Data might be aggregated to determine the percentage of users accessing a specific feature. However, if aggregated data is combined with personal data to directly or indirectly identify you, this combined data is treated as personal data and managed according to this privacy notice.
We don’t collect special categories of personal data (e.g., data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or bio-metric data, data concerning health or sexual orientation) or information about criminal convictions and offenses. Please refrain from sharing such data on the website or in communications with us.
When collecting personal data by law or as part of a contract (e.g., our Terms of Sale), not providing the requested data may affect our ability to fulfill the contract. During data collection, we’ll inform you whether providing personal data is necessary for website use or our services and whether it’s optional.
4. Information We Collect from You
We highly value the trust you place in providing us with your personal information. Gamer Choice maintains a strict policy against sharing, disclosing, or selling any personally identifiable information (such as your name, address, telephone number, or email address) collected through Gamer Choice’s website to external, unaffiliated companies or organizations for purposes unrelated to Gamer Choice. As this information holds paramount importance in our operations, it would be treated comparably to our other assets in scenarios involving mergers, sales, corporate reorganizations, or legal proceedings.
4.A. Information Regarding Children and Minors
Children and underage adolescents may utilize our products and services if duly authorized by their parents or guardians, or if their parents or guardians act on their behalf. Should the parents or guardians of these minors become aware of unauthorized data processing, they may direct their inquiries or concerns to support@gamer-choice.com.
4.B. When Your Personal Information is Collected
We may directly collect your personal information when you:
Engage in communication with us (e.g., when submitting an application form to become our customer or contacting us for inquiries, including through customer service calls).
Register or subscribe for specific products, services, or publications (e.g., newsletters).
Participate in our surveys.
Enter or participate in competitions, contests, or loyalty programs organized by Gamer Choice.
Express interest, request information, or subscribe to our products and/or services.
Respond to marketing materials sent by us.
Visit or browse our websites.
Lodge a complaint with us.
Provide feedback to us (e.g., through our websites or in hard copy).
Beyond personal information obtained directly from you (as detailed above), we may also acquire personal information from third parties with whom we interact, or who are associated with you (such as credit reference agencies or financial institutions), and from other sources where you have given your consent for the disclosure of information, and where permitted by law.
4.C. How Your Personal Information is Collected
Gamer Choice gathers information online by requesting it from you. For instance, when you order a service, apply for a job, or respond to a survey, offer, or other promotion. While a customer’s name, address (both postal and email), and telephone number are vital pieces of information, we might seek additional details based on the service(s) being ordered or promoted.
Cookies: “Cookies” and similar technology may be utilized by Gamer Choice to acquire information about your visits to our sites or your interactions with our emails, both on an individual basis and in aggregated data that doesn’t identify you. These tools provide insights into the parts of our websites or emails that pique your interest or prompt action, enhancing the quality and usefulness of our offerings.
Content: Information you post to the website, such as reviews, photos, and videos, contributes to our data collection. Your content and related metadata will be visible to other users. While Gamer Choice reserves the right to monitor your posted content, it is not obligatory. We retain the authority to remove any information you post, with or without cause.
Payment Method: Depending on your chosen payment method for accessing, purchasing, or subscribing to our products or services, you may be required to submit Personal Information. For instance, credit card payments necessitate details like the name of your credit card issuer, card number, billing address, CVV number, and expiration date.
Log Files: When using the website, our servers automatically record certain information sent by your web browser. These server logs encompass details like web requests, Internet Protocol (“IP”) address, browser type, referring/exit pages and URLs, click counts, interactions with links, domain names, viewed pages, mobile carrier, and related information.
Geo-Location Information: If you access the website through a mobile device, Gamer Choice may access, collect, monitor, and/or remotely store “location data” such as GPS coordinates (e.g., latitude and longitude) or similar location-related information.
Third-Party Tools: Gamer Choice employs third-party analytics tools to enhance understanding of website usage. These tools may collect information from your browser as part of a webpage request, including cookies and your IP address. Their utilization of this information is governed by their respective privacy policies.
5. How Your Information Can Be Used
Gamer Choice predominantly employs personally identifiable online information to provide the service(s) you have ordered and to apprise you about additional offerings that may be of interest. For instance, information like postal and email addresses facilitates communication about services requested and provided, as well as the accurate provisioning and billing of said services. If you choose to opt-out of future communications from Gamer Choice, mechanisms are in place to exclude such messages.
Moreover, personally identifiable online information may be disclosed in response to subpoenas or legal demands, and when we believe such disclosure is necessary to identify, contact, or initiate legal action against individuals endangering public safety or impeding the use of Gamer Choice’s services by our customers or others.
6. What We Request from You
We kindly request accurate and complete information about yourself and any other individual for whom you provide personal information. It is your responsibility to update this information if it becomes inaccurate or outdated. This obligation is integral to the provision of our Products and/or Services to you, or to any other individual authorized or permitted by you or your organization/company to utilize said Products and/or Services.
7. Our Pledge to Privacy and Security
Our collective efforts are essential in combating online fraud. Safeguard your information, including User IDs, Passwords, Security Devices, and Security Codes, to prevent unauthorized use. Refrain from sharing, providing, or facilitating unauthorized use of this information. Protecting your User ID, Password, Security Device, and Security Code is crucial.
Gamer Choice employs encryption, firewalls, and other security measures to ensure the accuracy and security of your personal information, preventing unauthorized access and misuse. Some features on Gamer Choice’s website may require password submission or other forms of authentication.
8. Disclosure of Your Information (When Necessary)
When you provide Personal Information to us for a specific purpose, we may disclose it to other companies assisting us in fulfilling your request. This might include billing services, transaction managers, credit verification services, and other third-party service providers. We may also disclose your Personal Information to law enforcement or appropriate third parties in connection with criminal investigations, suspected fraud, infringement of intellectual property rights, or other suspected illegal activities. This may also be required by applicable law or when deemed necessary in our sole discretion to protect the legitimate legal interests of Gamer Choice.
9. Notices Regarding Changes in Privacy Policies
Gamer Choice reserves the right to amend this Privacy Policy and will notify registered users of any new Privacy Policy via email or by posting it on the Gamer Choice website. Such changes will become effective.
10. Collection of General Data and Information
When accessing the Gamer Choice website, a range of general data and information is collected, both by users and automated systems. This data is then stored within server log files. The information that may be gathered includes:
Types and versions of browsers used.
Operating systems utilized by the accessing systems.
Referring websites that directed the accessing systems to our site (known as referrers).
Sub-websites visited within our domain.
Date and time of access to the website (timestamp).
Internet Protocol (IP) addresses.
Internet Service Providers (ISPs) associated with the accessing systems.
Any other similar data and information relevant in the event of potential attacks on our information technology systems.
It’s important to note that Gamer Choice doesn’t draw specific conclusions about users based on this general data and information. Instead, this data serves the following purposes:
Ensuring accurate delivery of our website’s content.
Optimizing website content and advertisements.
Sustaining the long-term functionality of our information technology systems and website technology.
Providing pertinent information to law enforcement authorities for potential criminal prosecution in case of cyber-attacks.In order to enhance data protection and security, Gamer Choice analyzes this collected data and information in an anonymous and statistical manner. This contributes to maintaining an optimal level of protection for the personal data we process. Additionally, it’s worth noting that the anonymous data from server log files is kept separate from all personal data provided by users.
11. Keeping Your Personal Information Up to Date
Maintaining accurate and current personal information is crucial. Kindly inform us of any changes to your personal data through your user account settings page during your association with us. Alternatively, you can contact us using the details provided in the “Contact Us” section below to update your personal information.
12. Safeguarding Data Security
We have implemented security measures to prevent accidental loss, unauthorized access, or misuse of personal data. Access to your personal information is restricted to individuals with a legitimate business requirement to access it. Those handling your personal data will do so only in an authorized manner and are bound by confidentiality obligations. While no entity can guarantee complete personal data security, if you suspect any compromise of your personal data’s security, please promptly notify us using the contact details provided in the “Contact Us” section below.
13. Duration of Data Retention
We will retain your personal data only for a reasonable period necessary to fulfill the purposes for which it was collected. This includes meeting legal, regulatory, tax, accounting, or reporting obligations. In certain cases, such as in the presence of a complaint or potential legal dispute, we may retain your personal data for a longer duration related to our engagement with you. To determine the appropriate retention period, we consider factors such as the quantity, nature, and sensitivity of personal data, potential risks of unauthorized use or disclosure, the objectives of processing, available alternative means to achieve these objectives, and relevant legal, regulatory, tax, accounting, or other requirements.
14. Your Rights under Applicable Law
In accordance with applicable law, you may have certain rights in relation to your personal data. These rights include:
Access Request: You have the right to request access to the personal data we hold about you. This allows you to receive a copy of your data and verify its lawful processing.
Data Correction: You can request the correction of any incomplete or inaccurate personal data we have about you.
Data Erasure: You may ask us to delete or remove your personal data, especially if there is no valid reason for its continued processing. You can also request erasure if you have objected to processing, if it was processed unlawfully, or if local law requires its removal. Please note that legal reasons may prevent immediate compliance, which will be communicated to you if applicable.
Objection to Processing: If we rely on legitimate interests for processing your personal data, you have the right to object if you believe your fundamental rights and freedoms are impacted. You can also object to direct marketing. However, compelling reasons may override your objection in certain cases.
Data Processing Restriction: You can request us to suspend processing your data in specific situations, such as to verify accuracy, when data processing is unlawful, or when you need it for legal claims.
Data Portability: You have the right to request the transfer of your personal data to you or a third party in a structured, commonly used, machine-readable format, provided the data is processed with your consent or to fulfill a contract.
Withdraw Consent: If you’ve given consent for specific processing, you can withdraw it at any time. This won’t affect prior lawful processing.
To exercise any of these rights, please contact us in writing using the information provided in the “Contact Us” section below. For verification purposes, we’ll require identification and address proof, along with relevant information about your request.
Please note that your user account settings allow you to manage, update, and download specific personal data. You can also disable your user account and erase associated personal data.
You have the right to lodge a complaint with the relevant data protection supervisory authority. However, we encourage you to reach out to us first using the contact details provided in the “Contact Us” section below to address your concerns.
15. Contact Us:
For any queries, requests, or concerns regarding your personal data, please don’t hesitate to contact us at the following address:
By Email: support@gamer-choice.com
By Ticket: https://support.gamer-choice.com/hc/en-us/requests/new
16. Updates to This Privacy Notice
This privacy notice may undergo periodic changes, and any revisions will be reflected in an updated version posted on our website.
Last Updated:
April 16, 2024